Office Procedures for the 21st Century

Our textbook

Become an office worker extrordinaire!

BOSS 5509 – A comprehensive introduction to office procedures in areas such as telephone skills, workplace communication, managing incoming and outgoing mail, records management, making appointments, greeting clients and customers, making travel arrangements, meeting planning, HR policies, and time management. Skills taught in this course are essential for employability and career success when working in an administrative capacity. Great training for office managers, administrative support staff, or executive assistants.

City College of San Francisco, CCSF John Adams Campus

Tuition free computer classes in San Francisco

Stephanie Rosenberg, Instructor


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